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With the upcoming new year upon us, you may be asking yourself questions like, “What will my business revenues look like next year?” or “Where will the business come from in the new year?” To answer that question it is also good to figure out just how many new sales calls, leads or referrals you need to generate to develop your business.

Enter the big question everyone asks around networking. Just how many referrals could you get in one year? There are certainly a lot of number floating around out there, but according to a survey I have done with a number of the networking experts (see the article below) I have queried, the numbers that I am hearing and that I have witnessed are between 30-50 referrals.

But there is a catch! There is always a catch, of course. The catch, here, is that you need to set up some form of structured networking group to yield a return like 30-50 referrals. I would also add, coming from my Networlding world, that you need to first focus on the quality of the referral source amd second, on the quality of the referrals from your sources.

First, when choosing the quality of your referral source, consider the following:

  1. people have networks that reach wide a deep. If the people you are networking with are new to networking and don’t have a vibrant network, they are very unlikely to be able to provide many referrals.
  2. people who are ready, willing and able to make connections for you (and you are ready, willing and able to make connections for them).  So, for example, if the people you network with are so busy on current projects or have personal issues that take up their time, they are not in a position to be good referral sources.
  3. people who are in some field that is complimentary to yours. In other words these people will be coming in contact with possible prospects they can refer.

In upcoming segments I will share more about how to ask for referrals and how to provide enough detail so that you turn your referral sources into a supplemental sales force. Of course you need to be prepared to do the same for them. But, when you have the right group of networking partners and have vibrant exchanges where you prepare your sources as to just what you are looking for you will find yourself creating a much richer and more successful pipeline. It’s all about the process.

- Melissa Giovagnoli, Networking Coach, Speaker, Trainer and Thoughtleader on the Science of Networking and Networks

For more information, email me at melissa@networlding.com.

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Stephanie Leavitt is the Social Networking Strategist at Carnival Cruise Lines in Miami, Florida (www.carnival.com). Her background includes experience in youth marketing, public relations and social media.

How did you get started? It goes back to an internship with Gollin Harris, which was about seven years ago. That internship was for anti-tobacco work around youth activism. The project focused on viral and online social marketing efforts, but was before social networking as a media trend came about.

? Did you see social networking on the horizon? Yes, as I went to my next internship at Fleishman Hillard in NY the department focused on youth marketing. At that time we were going and finding online communities and posting on message boards for fans of certain bands playing for such events as Vans Warped Tour. Our client was Cingular who was focusing on the youth market. I started to see a growth in the number of people who were on message boards. Although most were considered "youth", the age span of the participants ranged from children to grandparents. This was also around the time that blogs first emerged.

What happened next in your evolution around social networks? I then had my senior class in college, Florida International University, got involved in the IAA’s InterAd student competition contest with our client being Yahoo! who wanted to focus on the youth consumer. We did a lot of research; spoke with a lot of teenagers and found they really wanted a lot of free stuff. Yahoo wanted more users for a variety of their products so we put together an integrated campaign to encourage users to involve their friends in actually using more Yahoo services. Our team ended up winning first place in the U.S. and Canada and second place in the global contest. We didn’t realize it then, but the underlying theme of our campaign was social networking.

So what happened next? I graduated and got a job in public relations and marketing, but the more and more experience I got the more I noticed the big change to online media. People started believing in it more—especially the youth (many of whom were transitioning into the entry level workforce). They see this form of marketing as more authentic than traditional advertising and marketing.

I was, however, continuing to do traditional pr and so I decided to blog on my own. I launched my own blog on Generation Y’s influence on marketing and pr and I also joined the Public Relations Society of America where I served as the vice chair for the New Professionals Group. There I spearheaded the launch of the new pros blog. I continued to see the decline of traditional media and decided that I would look for a job in social media, which was the on the rise.

When did you end up at Carnival? It was June of 2007 that I was hired by Carnival. At that time they had a social media site that had launched in 2006, www.carnivalconnections.com, which focuses on building community for those interested in cruises. Carnival also had a few other social media projects in development, including a popular travel blog.

What is special about the site? For a corporate website we are pretty open. People are free to say what they want so there are negative as well as positive comments. This is rare as many organizations are hesitant to have these types of comments on their sites.

We have a very popular blog written by our senior cruise director, John Heald, (www.johnhealdsblog.com) that launched in March 2007 and has resulted in a "Bloggers Cruise." Over 800 attended that cruise. Another example is Carnival Connections. There was a group of users who gave themselves the name "Coconut Monkey Head Group" based on a popular cruise drink they had when sailing. These people met on the site (have never met face-to-face) and are now planning to take a group cruise together. These are just two examples of social media helping grow bottom line sales.

What are you passionate about in the future in business and then in your personal life? In business, it would be creating authentic two-way communication with our guests. In my personal life it would be travel and spending time with my family, friends and my dog, Cocoa, a mini-dachshund.

Bonus Question: How do you like using LinkedIn? I like it and am not as involved as I would like to be, but I plan to use the question and answer tools more in the future.

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