http://www.networldingblog.com/2009/04/05/retail-store-of-tomorrow-today/ Wed, 16 Dec 2009 20:53:05 -0700 http://wordpress.org/?v=2.9.1 hourly 1 http://www.networldingblog.com/2009/04/05/retail-store-of-tomorrow-today/comment-page-1/#comment-258 Fred Neil Sun, 05 Apr 2009 16:03:58 +0000 http://www.networldingblog.com/?p=338#comment-258 Good post. There is a missing dimension that is important as a key point of differentiation as the Genius Bar concept becomes a standard format and ante for success. Stores should leverage the customer data they have on the customers to help aid the experience even more. You can modeling to assist in suggestive selling based on profile data, purchase history and store visits. Shoppers should be able to use a devise, like an iPhone to log into their profile while in a store to "like' items and track items for sale events, etc. This data can then be used by the retailer to generate one-to-one communications and promotions for customers. Good post. There is a missing dimension that is important as a key point of differentiation as the Genius Bar concept becomes a standard format and ante for success.
Stores should leverage the customer data they have on the customers to help aid the experience even more. You can modeling to assist in suggestive selling based on profile data, purchase history and store visits. Shoppers should be able to use a devise, like an iPhone to log into their profile while in a store to “like’ items and track items for sale events, etc. This data can then be used by the retailer to generate one-to-one communications and promotions for customers.

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